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The package is delivered by the express courier Fedex.
Usually, it takes a couple of days but, sometimes, it takes up to 5 days.
On line shopping support

For help with issue related to purchases and/or services provided by the website:

International
+39 02 2334 5861
Mon-Fri: 9:00-18:00 (GMT +1)
Our online shopping support is closed on all national holidays in Italy.